Find the Cause. Take Action. Prevent Recurrence. 

Investigation Optimizer™ is Root Cause Analysis (RCA) and incident management software that helps organizations report incidents, investigate failures, identify root causes, manage corrective actions, and prevent recurrence. It centralizes investigation information so teams can improve visibility, accountability, and organizational learning.

Investigation Optimizer can support investigations involving equipment failures, reliability events, process issues, quality incidents, safety concerns, HSE events, near misses, and other operational problems. This allows organizations to manage different types of investigations within a consistent framework. 

Investigation Optimizer supports structured problem-solving approaches including 5 Whys, Fishbone analysis, Cause Mapping, FMEA, risk analysis, and Lean Six Sigma DMAIC. Teams can select an appropriate investigation method based on the complexity, risk, and significance of the event.

Investigation Optimizer connects incidents, root causes, corrective actions, and historical investigation knowledge in one system. This helps teams identify recurring problems and bad actors, address underlying causes, and use lessons learned to reduce the likelihood of the same failure occurring again.

Corrective actions can be assigned to responsible owners and tracked through implementation and completion. This creates greater accountability and visibility into outstanding actions, approvals, investigation status, and follow-up rather than allowing recommendations to become disconnected from the original investigation. 

Yes. Incidents can be associated with the appropriate asset hierarchy, helping teams connect failure events with equipment history and identify assets experiencing recurring or chronic problems. This creates a stronger foundation for bad-actor analysis and reliability improvement. 

No. Investigation Optimizer is designed to complement an organization’s existing CMMS or EAM by strengthening investigation and Root Cause Analysis processes. The CMMS/EAM can remain the primary system of record while Investigation Optimizer provides the structured environment needed to investigate failures, manage corrective actions, and preserve investigation knowledge. 

Investigation Optimizer helps organizations preserve lessons learned rather than allowing investigation knowledge to disappear after an RCA is closed. Findings and corrective actions can be used to improve maintenance strategies, reliability practices, work processes, safety, quality, and future decision-making.

Investigation Optimizer uses the Lean Six Sigma DMAIC framework—Define, Measure, Analyze, Improve, and Control—to provide a structured approach to incident investigation and Root Cause Analysis. The process helps teams define the problem, gather evidence, identify root causes, implement corrective actions, and verify that improvements are sustained. 

Investigation Optimizer is designed for reliability engineers, maintenance and operations leaders, RCA facilitators, HSE and safety professionals, quality teams, continuous-improvement teams, and others responsible for investigating incidents and preventing recurrence.